PUTRAJAYA, March 23 (Bernama) — Express bus passengers eligible for the 25 per cent discount on ticket purchases offered by the Commercial Vehicles Licensing Board (CVLB) should take advantage, said its director, Datin Naimah Ramli.
She said most passengers were unaware of the discount that senior citizens above the age of 60, the disabled and children below 12 years were entitled to.
“We are not sure whether they are unaware of the discount or are simply uninterested.
“We have issued the Pekeliling LPKP Bilangan 8/2009 on the 25 per cent on express bus fares for those eligible on July 20, and the circular was distributed to all express bus licence holders,” she said after opening the Basic Implementation of Safety, Health and Environment Practices Workshop here on Tuesday.
Naimah suggested that passengers inform express bus ticket counters regarding the discount, prior to purchasing, adding that action would be taken against operators who failed to grant the discount.
She said the board could impose a compound of up to RM300 on express bus operators for charging extra.
Naimah said the public could report any case by contacting 1-800-88-9600 or sending a short message service by typing LPKP (Your Complaint) and send to 15888.